Get In Touch
We value communication with our readers. Whether you have found outdated information in one of our guides, want to suggest a new topic, or have a general question about Maloomati, we are here to help. Please use the appropriate contact channel below to ensure your message reaches the right team.
Guide Corrections and Updates
Our guides cover procedures that change frequently. If you notice that a step no longer works, a fee has changed, or our guide contains information that does not match your experience, please report it so we can investigate and update the guide promptly.
- Email: editorial@maloomati.com
- Please include: The URL of the guide, a description of the issue, and (if possible) a link to the official source confirming the change.
- Response time: We aim to acknowledge correction reports within 24 hours and publish verified updates within 48 hours.
Topic Suggestions
Is there a procedure or digital service you wish we covered? We prioritize guides based on reader demand and search trends. If you are struggling to find clear instructions for a government or digital service in Pakistan, let us know and we may create a guide for it.
- Email: editorial@maloomati.com
- Subject line: Topic Suggestion — [brief description]
Partnership and Media Inquiries
For advertising opportunities, content collaboration, media inquiries, or other business-related communication, please reach out to our partnerships team.
- Email: hello@maloomati.com
- Response time: 2–3 business days
Privacy and Data Requests
If you have questions about how we handle your data, or if you wish to request access to or deletion of your personal information, please contact our privacy team.
- Email: privacy@maloomati.com
- For details: See our Privacy Policy
Important: What We Cannot Help With
Maloomati is an educational publication that documents procedures. We do not have access to government systems and cannot assist with the following:
- Checking the status of individual passport, CNIC, or NICOP applications
- Processing or expediting government applications
- Resolving disputes with telecom operators or government agencies
- Providing legal, financial, or tax advice for individual cases
- Accessing or modifying your accounts on any government portal
For case-specific assistance, please contact the relevant government helpline directly:
| Service | Helpline | Website |
|---|---|---|
| NADRA (CNIC/NICOP) | 7000 | id.nadra.gov.pk |
| Passport (DGIP) | 9988 | dgip.gov.pk |
| FBR Tax Helpline | 111-227-227 | fbr.gov.pk |
| PTA Complaints | 0800-25625 | pta.gov.pk |
| Citizen Portal | App Only | citizenportal.gov.pk |
Office Hours
Our editorial team operates Monday through Friday, 9:00 AM to 6:00 PM (Pakistan Standard Time, UTC+5). Emails received outside these hours will be addressed on the next business day.