⚡ Quick Answer: How to Check Your Passport Status
- Method 1 (Online Portal): Visit tracking.dgip.gov.pk, enter your 11-digit Token Number, select your passport type, and click Check Status.
- Method 2 (SMS Service): Send your 11-digit Token Number via SMS to 9988 from your registered mobile number.
- Method 3 (Pak-Passport App): Log into the official mobile application using your credentials to view live status updates.
Table of Contents
Method 1: Tracking Passport Online via DGIP Portal (Step-by-Step)
The Directorate General of Immigration & Passports (DGIP) operates the official online tracking system for all passport applications submitted across Pakistan. This web-based portal allows applicants to check the real-time status of their passport using a unique 11-digit token number issued at the time of application.
Step 1: Locate Your 11-Digit Token Number
When you submit your passport application at any passport office, you receive a printed token receipt. This receipt contains an 11-digit Token Number (also called Token ID) — this is your primary tracking identifier. Keep this receipt safe, as you will need this number for all tracking methods.
Step 2: Access the Official DGIP Tracking System
Open your web browser and navigate to the official DGIP passport tracking portal:
Step 3: Enter Credentials and Submit
- Enter your 11-digit Token Number in the designated field.
- Select the passport category: Normal, Urgent, or Fast-Track.
- Solve the CAPTCHA verification challenge.
- Click “Check Status” to view your result.
Step 4: Understanding Your Tracking Status
After submitting your token number, the portal will display one of the following status messages:
| Status | What It Means |
|---|---|
| In Process | Application is undergoing regional or central verification. |
| Printing / In Production | Passport has been approved and sent for printing at HQ Islamabad. |
| Dispatched | Shipped to your regional passport office or home address via courier. |
| Ready for Collection | Available for pickup at your regional passport office branch. |
Method 2: How to Check Passport Status via SMS (No Internet Required)
For applicants without reliable internet access, the DGIP provides a convenient SMS-based tracking service through the short code 9988. This method delivers your passport status directly to your mobile phone within seconds.
Steps to Send SMS to 9988
- Open your mobile phone messaging app.
- Type your 11-Digit Token Number (e.g.,
12345678901). - Send the message to 9988.
- Receive an automated SMS reply with your current passport status within seconds.
Method 3: Tracking via the Official Mobile App
Using the Pak-Passport Mobile App
The DGIP offers the official Pak-Passport mobile application for both Android and iOS devices. The app allows you to:
- Track multiple passport applications under one family profile.
- Receive push notifications when your passport status changes.
- View estimated delivery timelines.
- Access your digital token receipt if you’ve lost the physical copy.
Download the app from the Google Play Store or Apple App Store by searching for “Pak-Passport” and log in using your registered credentials.
Can You Check Passport Status Online by CNIC Number?
This is one of the most commonly searched queries. However, the official DGIP web portal does not support tracking by CNIC number — it requires the 11-digit Token Number issued at the time of application.
If you have lost your token receipt, you have two options:
- Visit your local passport office — Present your original CNIC at the customer support desk, and staff can look up your application and provide your token number.
- Call the DGIP Helpline — Dial 0800-34477 (toll-free within Pakistan) and provide your CNIC details for assistance.
Common Passport Tracking Errors & Solutions
“Token Number Not Found” or Invalid Input
If you see this error immediately after submitting your application, don’t panic. The DGIP tracking system typically takes 24–48 hours to update after a new token is issued. Wait at least two business days before checking again. Also verify that you are entering all 11 digits correctly without spaces.
Passport Delayed Beyond Given Delivery Date
Delays can occur due to several reasons including printing backlogs at the Islamabad headquarters, pending security verification, or courier logistics. If your passport is significantly delayed beyond the expected timeline:
- Contact the DGIP helpline at 0800-34477.
- File a complaint through the Prime Minister’s Performance Delivery Unit (PMDU) via the Pakistan Citizen Portal app.
- Visit your passport office in person with your token receipt and CNIC for a status inquiry.
Frequently Asked Questions
How long does it take for a normal vs urgent passport to be printed?
Normal passports typically take 15–21 working days from the date of application. Urgent passports are processed in 4–7 working days, while Fast-Track passports can be ready in as little as 2 working days. These timelines may vary during peak seasons or public holidays.
What should I do if I lost my Passport Token Slip?
You can retrieve your token details by presenting your original CNIC at the customer support desk of the passport office where you originally applied. The Pak-Passport mobile app also stores your digital token if you registered through the app.
Is the SMS 9988 service active for overseas Pakistanis?
No, the 9988 SMS service works only within Pakistani mobile networks. Overseas applicants must use the online DGIP web portal or contact their local Pakistani embassy or consulate for status updates.